Privacy Policy

1. Who We Are

Rival Intel is a digital marketing company that helps local businesses optimize their online presence. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.

2. Information We Collect

Information You Give Us

Contact Information: Name, email address, phone number, business address
Business Information: Business name, industry, website, hours of operation
Account Access: Login credentials for Google My Business and other platforms (with your permission)
Communication Records: Emails, phone calls, and meeting notes

Information You Give Us

Website Data: IP address, browser type, pages visited, time spent on site
Cookies: Small files that help us improve your website experience
Analytics: How you interact with our website and services

Information from Third Parties

Google My Business: Profile information, reviews, photos, and analytics
Social Media: Public business information from Facebook, Instagram, etc.
Review Sites: Reviews and ratings from Yelp, Google, and other platforms

3. How We Use Your Information

We use your information to:

Provide Services: Optimize your online profiles and improve local search rankings
Communicate: Send updates and reports , and respond to your questions
Improve Services: Analyze performance and develop better strategies
Marketing: Send newsletters and promotional materials (with your consent)
Legal Compliance: Meet legal requirements and protect our business

4. How We Share Your Information

We May Share Information With:

Service Providers: Third-party tools and platforms we use to provide services
Google and Other Platforms: When managing your profiles and accounts
Legal Requirements: If required by law, court order, or legal process
Business Transfer: If our company is sold or merged

We Will NOT:

Sell your personal information to third parties
Share your confidential business information without permission
Use your information for purposes other than providing services
Share your login credentials with unauthorized parties

5. How We Protect Your Information

Secure Storage: Encrypted databases and secure servers
Access Control: Limited access to authorized team members only
Regular Updates: Security software and system updates
Safe Transmission: Encrypted communication channels
Account Security: Two-factor authentication where possible

6. Your Rights and Choices

You Have the Right To:

Access: Request copies of your personal information
Correct: Update or fix incorrect information
Delete: Request deletion of your personal information
Restrict: Limit how we use your information
Portability: Receive your data in a common format
Opt-Out: Unsubscribe from marketing communications

How to Exercise Your Rights:

Contact us at [email protected] with your request. We'll respond within 30 days.

7. Cookies and Tracking

We Use Cookies For:

Essential Functions: Login, security, and basic website operation
Analytics: Understanding how visitors use our website
Marketing: Showing relevant ads and content
Preferences: Remembering your settings and choices

Managing Cookies:

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

8. Data Retention

Active Clients: We keep your information while providing services
Former Clients: Information retained for up to 3 years for legal and business purposes
Marketing Lists: Contacts removed upon unsubscribe request
Legal Requirements: Some information kept longer if required by law

9. Children's Privacy

Our services are designed for businesses and adults. We do not knowingly collect information from children under 13. If you believe we have collected a child's information, please contact us immediately.

10. California Privacy Rights (CCPA)

If you're a California resident, you have additional rights:

Right to know what personal information we collect
Right to delete personal information
Right to opt-out of sale of personal information
Right to non-discrimination for exercising privacy rights

11. International Users

If you're outside the United States:

Your information may be transferred to and processed in the US
We comply with applicable international privacy laws
Contact us for specific questions about your local privacy rights

12. Changes to This Policy

We may update this policy from time to time
Changes will be posted on our website with a new effective date
Material changes will be communicated to active clients
Continued use of services means you accept the updated policy

13. Third-Party Links

Our website may contain links to other websites. This privacy policy only applies to our website and services. We're not responsible for the privacy practices of other websites.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Rival Intel
Email: [email protected]

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